TERMS AND CONDITIONS
Registration is completed when Nansen Polar Expeditions has received the deposit payment of 20% of the total cost. NOTE: All reservations are binding. The second payment of 50% have to be made more than 6 months before departure and the final payment must be made no later than 50 business days prior to the scheduled date of departure. The entire participation fee shall be paid in full within 50 business days in cases where registration is completed later than 3 months prior to the departure date.
Cancellation must be sent as email. If a cancellation is made more than 8 months prior to the scheduled participation, you will be refunded the participation fee, except the deposit. There will be no refunds made on cancellations made less than 6 months prior to departure. Be aware that if the cancellation is made less than 3 months prior to departure and final payment has not yet been made, you are still obligated to pay the remaining amount as due. Once the expedition is going on, there shall be no refunds made by Nansen Polar Expeditions AS. Prices are based upon group participation and no refunds shall be made on any segments of the program in which you do not wish to participate. No refunds are made to participants who do not complete the expedition, regardless of the reason.
3. Trip cancellation and Interruption Insurance
It is strongly advised to purchase trip cancellation and interruption insurance. This to make sure you get refunded your expedition if you have to cancel.
4. Travel insurance
Travelers must provide personal travel insurance that covers personal accidents or a medical emergency evacuation in the area you are sailing in
5. Medical Information
Participation in an expedition with us, requires that you are in generally good health. It is essential that persons with any medical problems and related dietary restrictions make them known to us before departure. The expedition leader has on behalf of Nansen Polar Expeditions AS the right to disqualify any participant at any time during the tour if he/she feels the participant is physically incapable and/or if participant will jeopardize either the individual involved or the group. There will be no refund given under these circumstances. By forwarding of deposit, the participant clarifies that he/she does not have any mental, physical or other condition or disability that would create a hazard for him/herself or other participants.
6. Itinerary Changes and Trip Delay
Nansen Polar Expeditions reserves the right to change itinerary, or accommodations as conditions warrant. It is understood that such decisions will be made in the best interests of all passengers and with regards to safety. These are expeditions to remote parts of the world, and we reserve the right to change the itinerary due to weather conditions, airline changes, availability of anchorage, political conditions and other factors beyond our control without consulting the participants. Participants have no right to any refund or other considerations in the event of these inevitable itinerary changes. If a trip is delayed, or the itinerary changed due
to bad weather, road conditions, transportation delays, government intervention, sickness or other contingency for which Nansen Polar Expeditions or its agents cannot make provision, the cost of delays or changes is not included.
7. Itinerary Cancellation
Nansen Polar Expeditions AS reserves the right to cancel or delay and change an itinerary before departure for any reason whatsoever, including logistical problems such as strikes, wars, acts of God, or any other circumstances which may make operation of the trip inadvisable. All trip payments received will be promptly refunded in such a case, and this refund will be the limit of Nansen Polar Expeditions liability. Nansen Polar Expeditions is not responsible for any expenses incurred by trip members in preparing the trip, including non-refundable or penalty-carrying airline tickets, special clothing, visa or passport fees or other trip related expenses.
8. Limitations of Liability
In case of a medical problem arising during the voyage, either on board or on shore, which results in costs for evacuation, use of aircraft or other transportation, the responsibility for payment of these costs belongs solely to the passenger. Nansen Polar Expeditions requires that passengers ensure that such eventualities are covered by travel insurance. If not covered by travel insurance the responsibility still remains with the passenger.
9. Tour Guarantee
The purchase of package tours in Norway and abroad are governed by the Norwegian Package Tour Act, which safeguards customers who have purchased package tours against loss due to bankruptcy, debt settlements or insolvency on the part of the tour organizer. The Tour Guarantee Fund refunds advance payments which a customer has paid in the event a tour is cancelled by the organizer. If a tour is interrupted while underway, the refund amount shall be equal to that portion of the advance payment for which performance of services has not been completed. Nansen Polar Expeditions AS is a member of the Tour Guarantee Fund in Norway, and more information may be obtained by contacting the Tour Guarantee Fund at Tel: (+47) 51859940 or on www.rgf.no